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A delivery experience,not a rushed handover.

Once the contract is signed, the vehicle moves to dispatch automatically — with a checklist that makes sure preparation, documents and payment are done before the customer walks in.

app.automotivedms.ch
Dispatch task workflows in automotiveDMS Task workflows

After the sale comes the moment the customer truly remembers.

  • Automatic task checklists per handover
  • Missing documents flagged days in advance
  • Payment status visible before the appointment
  • Digital condition reports on the vehicle
  • Clear responsibilities across the whole team

The sale is complete. The customer experience is not.

automotiveDMS guides your team through the final steps so open tasks are resolved in time, documents are prepared and responsibilities are clearly assigned.

app.automotivedms.ch — Contract
Purchase contractNr. 2026-0417
BuyerR. HuberVehicleMercedes GLC 220d 4MATICVINW1N2539761F412088PriceCHF 52'800
Electronically signed via Skribble✓ 14:32
app.automotivedms.ch — Dispatch
RegistrationMercedes GLC 220d
  1. Insurance confirmation received
  2. Plates requested · ZGRoad traffic office
  3. Plates installed
app.automotivedms.ch — Invoice
PaymentInvoice 2026-0417
  1. Deposit receivedCHF 5'000
  2. Balance openCHF 47'800 · due before handover
app.automotivedms.ch — Preparation
Preparation tasksAudi Q5 · ready by Fri
  1. Interior detailing
  2. Wheel change to summer set
  3. Paint touch-up rear bumperPhotos required
  4. Final check & photos
app.automotivedms.ch — Dispatch
HandoverMercedes GLC 220d · R. Huber
  1. Invoice paidCHF 52'800 · bank transfer
  2. Registration & platesZG 128 764
  3. Preparation & final checkWorkshop · today
  4. Documents packContract, warranty, service book
  5. Delivery appointmentWed 30.07 · 10:00
app.automotivedms.ch — Customer
RH
R. Huber
Customer since 2022 · 2 vehicles
VIP
Handover Mercedes GLC — Wed 30.07 · 10:00Reminder sent via WhatsApp · documents complete
Tyre storage winter 2025Seasonal swap offered · customer portal
app.automotivedms.ch — Dispatch
HandoverDelivered
  1. Invoice paid
  2. Registration & plates
  3. Preparation & final check
  4. Documents pack
  5. Delivered · Wed 30.07 10:00Customer portal updated
  1. 01

    Sold — and not finished

    The signed contract hands the vehicle to dispatch with a checklist for everything that must happen before the customer walks in.

  2. 02

    Insurance, registration, plates

    Open items are visible days in advance instead of at the counter.

  3. 03

    Invoice & payment status

    Payment status is visible before the appointment — no surprises at handover.

  4. 04

    Preparation & condition

    Cleaning, workshop items and condition reports documented on the vehicle, with photos.

  5. 05

    Documents & tasks

    Contract, warranty, service book — every task has an owner and a state.

  6. 06

    Delivery appointment & reminders

    Pickup reminders go out on time, professionally worded, without anyone typing them.

  7. 07

    Handover → delivered

    Plates installed where relevant, documents handed over, status updated across the dealership.

01

Preparation with standards, not improvisation.

Condition reports, cleaning, workshop items — every step documented on the vehicle, so cars move faster from arrival to ready.

  • Digital condition reports with photos
  • Clear handovers between preparation and sales
  • Ready-status visible on every list
app.automotivedms.ch
Condition reports Condition reports
02

Customers informed automatically.

Pickup reminders, document requests and status updates go out on time — professionally worded, without anyone typing them.

  • Automated reminders before the appointment
  • Status updates from the customer portal
  • Fewer no-shows, smoother handovers
app.automotivedms.ch — Reminders
RH
R. Huber
Customer since 2022 · 2 vehicles
VIP
Handover Mercedes GLC — Wed 30.07 · 10:00Reminder sent via WhatsApp · documents complete
Tyre storage winter 2025Seasonal swap offered · customer portal

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