Home/ Onboarding journey

From first call to go-live,without disruption.

Our team handles onboarding, migration and configuration for you — vehicles, leads and historical sales included, with zero data loss. Your business continues while we set up in the background.

Most dealerships fully operational within 1–2 weeksPace set by the dealerWhatsApp, phone and email support

Everything included — nothing left to you.

  • Full migration with zero data loss
  • Configuration matched to your processes
  • Team training for every role
  • Dedicated contact person throughout
  • Influence hours from day one

Your roadmap to a faster, smarter dealership.

This timeline shows exactly how we take your dealership from disconnected tools to one platform — step by step.

app.automotivedms.ch — Onboarding
Your onboardingChecklist
  1. Welcome callDay 01
  2. Kickoff & dataWeek 1
  3. SetupWeek 1–2
  4. TestingWeeks 2–3
  5. Go-liveWeek 4
staging.automotivedms.ch
Data templateKickoff
  1. vehicles.xlsx · 128 rows
  2. contracts/ · 3 templates
  3. Secure ZIP uploadLink valid 7 days
staging.automotivedms.ch
Environment setupConfigured by our team
  1. Taxes · CH 8.1%
  2. Roles & accounts · 6 users
  3. Branding & document templates
  4. Workflow defaults
staging.automotivedms.ch — Inventory
Imported stockValidate · request adjustments
VehiclePriceStandingStatus
Audi A4 40 TFSI S lineWAUZZZF48PA123456 — 2023
CHF 38'90021 dAvailable
BMW 320d TouringWBA31AB0X7K482915 — 2022
CHF 28'90012 dAvailable
Audi Q5 40 TDI quattroWAUZZZFY2P2094317 — 2023
CHF 46'5004 dIn preparation
app.automotivedms.ch
Go-liveWeek 4
  1. Final review
  2. Team checklists
  3. Switch to productionToday 08:00
app.automotivedms.ch — Live
RH
R. Huber
Customer since 2022 · 2 vehicles
VIP
Handover Mercedes GLC — Wed 30.07 · 10:00Reminder sent via WhatsApp · documents complete
Tyre storage winter 2025Seasonal swap offered · customer portal
app.automotivedms.ch — Dashboard
Fleet value
CHF 2'193'400 +12.4%
1W1M1Y
  1. Day 01

    Decision & welcome call

    Once you decide to move forward, we begin with a short introduction call to understand your dealership structure, stock type and expectations.

    • Welcome call
    • Overview of your onboarding journey
    • Clear checklist
    • Invoice for onboarding fee
    Pro tip: dealerships who prepare their stock list and documents early see significantly faster onboarding.
  2. Week 1

    Kickoff & data invitation

    We schedule a kickoff meeting to align expectations and guide you through what we need.

    • Structured data template (vehicles, contracts, documents)
    • Upload instructions and secure link for ZIP upload
    • Immediate access to your staging system
  3. Week 1–2

    Data upload & environment setup

    You upload your ZIP with stock, templates, contracts and optional legacy data. Our team begins configuration immediately.

    • Taxes for vehicles, services and parts
    • Language settings, user roles & employee accounts
    • Workflow defaults, dealership branding, document templates
    Every dealer sends different formats — we handle cleanup.
  4. Weeks 2–3

    Testing & fine-tuning — you control the pace

    You explore automotiveDMS in your staging environment. This is where the system becomes yours.

    • Validate imported stock, explore daily workflows
    • Request adjustments via WhatsApp, phone or email
    • We adjust templates, correct data, tune workflows
    There is no rush — the speed of onboarding is always set by the dealer.
  5. Week 4

    Go-live

    Once you confirm everything is ready, we go live.

    • Final review and go-live guidance
    • Checklists
    • Support during the first operational days
  6. Weeks 5–10

    Stabilization & optimization

    Your dealership now runs live on automotiveDMS, supported by our team.

    • Phone, email, WhatsApp (fastest response)
    • Additional adjustments, video tutorials, manuals, FAQ library
    • Training support
  7. Week 10+

    Long-term support

    After onboarding, you move into standard operational support. We stay with your dealership for the long run.

    • Continuous updates and feature improvements
    • Optional influence hours
    • Optional VIP support packages

Answers before you have to ask.

Our onboarding is designed to be fast and predictable. Most dealerships become fully operational within 1–2 weeks, followed by a 2–6-week review and fine-tuning phase at your own pace. You decide how quickly you want to move — we adapt to your schedule.

Yes, onboarding is a one-time fee, calculated based on your vehicle count (see the calculator on the pricing page). It covers data preparation and import, system configuration, staging environment setup, team onboarding, go-live assistance and early support during the stabilization phase. No hidden fees — everything is transparent upfront.

Only the essentials: your vehicle stock (current and optional legacy), your dealership documents (contracts, templates) and any incoming vehicles you already know about. We provide a structured template and a secure upload link.

No. Every dealer uses different formats, and that is normal. Just send us your data as it is — we handle the cleanup, normalization and formatting. This is part of our onboarding service and included in the fee.

Immediately after the onboarding payment is confirmed, your team gets access to the staging environment — long before going live.

There is no pressure and no rush. You decide when you are ready. We continue adjusting, answering questions and supporting you until you approve the system for production.

Full support throughout: WhatsApp (fastest response), phone and email support, onboarding guidance, training materials, videos and manuals, support during the first operational days and optional influence and VIP support packages.

See it live — in one first call.

In 30 minutes we show you how automotiveDMS works in your dealership — with your processes, not with slides.

See what others notice too late in daily dealership operations.

Insights, product updates and practical ideas — so you question processes earlier, make better decisions, and strengthen your dealership step by step.

By subscribing you agree to our Privacy Policy.