Access is not a security setting. It is the shape of a workday. The preparation team does not need the invoice list; the owner does not need the workshop checklist. Roles in automotiveDMS give every function the view it needs — and nothing that distracts.
Predefined roles for every function
Owners and decision makers, sales, dispatchers and organisers, purchasing, administration and support staff, preparation: each role comes with sensible defaults for what it can see and do, per module and action. Sensitive data is visible only where it belongs.
What the day looks like per role
- Owner: fleet value, stock health, standing time and bottlenecks — decisions from real data, not from asking around.
- Sales: the pipeline by stage, every lead with a next step, every conversation prepared from the customer file.
- Dispatch: handovers by day, overdue tasks and missing documents — without chasing updates.
- Preparation: the vehicle's task list, photos required, ready-by dates — cars move faster from arrival to ready.
Traceable, not surveilled
Every change is traceable to a person — a status, a price, a document. That is not about control; it is about never losing context between conversations and minds. When something is unclear, the history answers instead of a meeting.