The fear behind every system change is the same: weeks of downtime, data that has to be cleaned first, a team that has to learn everything at once. The onboarding journey of automotiveDMS is built to remove exactly those three fears.
You send data as it is
Every dealer uses different formats, and that is normal. You receive a structured template and a secure upload link for your stock, your contracts and templates and optional legacy data — and our team handles cleanup, normalisation and formatting. It is part of the onboarding fee, not an extra.
Staging first, then live
Immediately after the onboarding payment your team gets access to a staging environment with your imported stock. This is where the system becomes yours: you validate vehicles, try the daily workflows and request adjustments via WhatsApp, phone or email. We adjust templates, correct data and tune workflows until you approve.
What is configured for you
- Taxes for vehicles, services and parts
- Language settings, user roles and employee accounts
- Workflow defaults, dealership branding and document templates
- Go-live guidance, checklists and support during the first operational days
After the stabilisation phase you move into standard operational support — with continuous updates and, if you want them, influence hours that shape the roadmap with your feedback.