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E-signatures in the dealership: what applies, and how it fits into the sale

Legally valid signatures on any device, inside the process. What QES and AES mean, and why the signed contract belongs on the vehicle file.

Documents08.07.20264 min

The signature is the last friction before a deal is real. Printing, signing, scanning and filing it by hand costs time at exactly the moment the customer is most impatient. automotiveDMS moves the signature into the sales flow — via Skribble, valid in Switzerland and the EU.

QES, AES — the short version

Swiss and EU law know several signature standards. The qualified electronic signature (QES) is the legal equivalent of a handwritten signature; the advanced electronic signature (AES) is sufficient for most contracts without a statutory written-form requirement. Skribble provides both, so the standard can follow the document — not the other way round.

How it runs inside automotiveDMS

  • The contract is generated from your template with customer, vehicle, VIN and price already filled in.
  • The signature request goes to the customer via Skribble; on-site or remote, on a phone, tablet or desktop.
  • The status — sent, opened, signed — is visible on the deal, and the signed document is archived on the vehicle file automatically.
  • Once signed, the vehicle moves to dispatch with its handover checklist.
A contract that is signed in minutes and filed by itself is not a convenience feature. It is the difference between a deal that is done and a deal that is almost done.

What you keep

Every signed document stays on the vehicle record with its history: who generated it, when it was sent, when it was signed. Nothing lives in an inbox or a scanner tray — and every change remains traceable to a person.

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